1. Introduction
CapitalSage Technology (“CapitalSage”, “we”, “our” or “us”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, CapitalSage Technology | Africa's Financial Partner, contact us, submit an enquiry or otherwise interact with us through the website.
This policy applies to the website and its associated interactions. Individual subsidiaries, products and services may have separate privacy notices that apply to their specific operations.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
- Information you provide: Your name, email address, telephone number, organization, job title and any information you include in enquiries, contact forms, applications or correspondence.
- Technical information: Your IP address, browser type, device information, operating system, referring pages, pages visited, access times and other website usage information.
- Cookies and similar technologies: Information collected through cookies or similar technologies used to support website functionality, remember preferences and, where enabled, understand website traffic and usage patterns.
We aim to collect only information that is relevant and necessary for the purposes described in this policy.
3. How We Use Your Information
We may use personal information to:
- Respond to enquiries, requests, and communications.
- Provide information about CapitalSage Technology, our businesses and activities.
- Operate, maintain, secure, and improve our website.
- Understand website performance and user engagement.
- Manage business relationships and relevant stakeholder communications.
- Send corporate updates or marketing communications where permitted by law.
- Detect, investigate and prevent fraud, security incidents or misuse of our website.
- Meet applicable legal, regulatory and reporting obligations.
We will not use personal information for purposes that are incompatible with the purposes for which it was collected, unless permitted by applicable law.
4. Lawful Basis for Processing
Where required, we process personal information on an appropriate lawful basis under applicable data protection law. Depending on the circumstances, this may include your consent, the performance of a contract, compliance with a legal obligation, or another lawful basis recognized by applicable law.
Where processing relies on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
7. International Data Transfers
Where personal information is transferred outside Nigeria or another jurisdiction in which applicable data-protection law protects you, we will take the steps required by applicable law to ensure that the transfer is lawful and that appropriate safeguards are in place.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet applicable legal and regulatory obligations, resolve disputes, and protect our legitimate interests.
The applicable retention period depends on the nature of the information, the purpose of processing, and any relevant legal requirements. When information is no longer required, we will securely delete it, anonymize it or otherwise dispose of it in accordance with applicable law.
9. Data Security
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of transmitting or storing information electronically is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information in appropriate circumstances.
- Request restriction of, or object to, certain processing activities.
- Request a copy of your personal information in a portable format, where applicable.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the relevant data protection authority.
To exercise your rights, please contact us using the details provided below. We may need to verify your identity before processing a request. Some requests may be subject to lawful exceptions or limitations.
11. Third-Party Websites
Our website may contain links to external websites, including websites operated by our subsidiaries, affiliates or third parties. Their privacy practices and content are outside our control.
We encourage you to review the privacy policy of any external website you visit.
12. Children's Privacy
Our website is intended for a general audience and is not specifically directed at children. We do not knowingly collect children's personal information in circumstances where such collection is prohibited by applicable law. Where required, we will take appropriate steps to address the collection of such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, website functionality, or applicable legal requirements. Any updates will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we handle personal information.
14. Contact Us
For questions about this Privacy Policy or to exercise your data protection rights, please contact:
- Company
- CapitalSage Technology
- Address
- 56, Awolowo Road, Opposite Ikoyi Plaza, Ikoyi, Lagos State